Evolution of Logistics Ecosystem: Whole-mile Logistics

Flexible collaboration can create a new level of logistics services. Currently, logistic service providers don’t collaborate with each other but they also do not collaborate with other logisticsrelated service providers in the same line of business. For example, Korea’s courier companies and short-distance motorcycle carriers have the same goal of delivering goods. However, these two service providers don’t collaborate to provide the same service. Each logistics service provider has their own strengths and weaknesses which can complement each other if they collaborate together. Ultimately, collaboration among various participants can provide an efficient logistics service that was impossible to provide in the past.

The new environment of collaboration that dKargo is offering will attract new participants into the logistics ecosystem. Not only existing participants such as courier companies, motorcycle carriers, cargo truck carriers, and logistics warehouse operators but also new participants who were irrelevant to the logistics service such as commuters, food deliverymen, taxi drivers, self-employed people, and coin locker service providers will be able to work together on the platform to provide better logistics service to customers. For example, instead of a deliveryman collecting parcels door-to-door, individuals in that area can collect and move the parcels to a self-employed person’s warehouse, which acts as a city warehouse or access center. The deliveryman then can collect the gathered parcels, which will help provide a more efficient logistics service. Moreover, individuals can place parcels in a coin locker and another individual can deliver them to their destinations via public transportation such as subways and buses. Completely new types of services can be provided, such as a courier service companies moving the freight to a local warehouse where individuals can deliver the parcels via bicycles to the destinations that are difficult to reach by car. The logistics ecosystem is transforming to embrace diversity and is now moving away from the existing method of strictly dividing the first mile and last mile delivery. It is becoming a whole-mile logistics which uses the entire logistics network in a more efficient way. dKargo provides an environment where a variety of participants collaborate together on each step of the supply chain and create new services. So, participants can record their data and easily participate in the logistics network and experience new services on the platform and hence, earn extra revenues.